Privacy Policy and Terms of Use

This page explains how Creditcardfinder.ae handles personal information and the rules that apply when users access, browse, compare credit cards, submit enquiries or use any feature on this website.

Last updated: June 2026

Privacy Policy

1. Introduction

This Privacy Policy applies to Creditcardfinder.ae, a UAE-focused credit card comparison website. By using this website, submitting information through a form, clicking an application link or interacting with our services, you acknowledge that you have read and understood this Privacy Policy.

For the purpose of this policy, “Creditcardfinder.ae”, “we”, “us” or “our” refers to the operator of this website. “User”, “you” or “your” refers to any person who visits or uses the website.

2. Our role

Creditcardfinder.ae provides online comparison information about credit cards and related financial products available in the UAE. We are not a bank, credit card issuer, lender, financial adviser or credit bureau. Final credit card approval, credit limit, pricing, fees, rewards, cashback, benefits, documents, eligibility and terms are decided only by the respective bank or financial institution.

3. Personal data we may collect

We may collect personal data that users voluntarily submit through website forms, enquiry forms, eligibility checks, callback requests, contact forms or other website features. This may include:

Full name, email address and mobile number.
Nationality, emirate, city or country of residence.
Employment type, employer or company name, monthly salary range and income-related details.
Existing loan or credit card information submitted for eligibility estimation.
Preferred credit card type, selected bank, selected card and enquiry details.
Communication records, form submissions and user requests.
Any other information you choose to submit through the website.

4. Technical and usage data

When you visit the website, we may automatically collect technical and usage information such as IP address, browser type, device type, operating system, referral source, pages visited, time spent on pages, clicks, approximate location derived from technical data, cookie identifiers and analytics data.

5. Cookies and similar technologies

Creditcardfinder.ae may use cookies, pixels, tags, analytics tools and similar technologies to operate the website, remember preferences, measure traffic, understand user behaviour, improve performance, detect misuse, support advertising measurement and track affiliate or partner conversions.

You can manage or disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled. Where required, we may ask for consent before using non-essential cookies or similar technologies.

6. How we use personal data

We may process personal data for the following purposes:

To provide credit card comparison information and website functionality.
To respond to enquiries, contact requests and callback requests.
To perform basic pre-eligibility or suitability checks based on information submitted by the user.
To refer submitted enquiries to relevant banks, financial institutions, authorised representatives, service providers or partners where the user has requested or shown interest in a product.
To communicate with users about submitted enquiries, selected products, service updates or related information.
To improve website content, layout, performance, user experience and product listings.
To monitor traffic, analyse marketing performance and measure affiliate or partner campaigns.
To prevent fraud, misuse, spam, unauthorised access or security incidents.
To comply with applicable laws, regulations, lawful requests and internal record-keeping obligations.

7. Legal basis for processing

Depending on the situation, we may process personal data based on consent, user request, legitimate business interests, performance of a requested service, compliance with applicable legal obligations, prevention of fraud or security risks, or another lawful basis permitted under applicable UAE data protection requirements.

8. Consent

By submitting information through the website, you consent to Creditcardfinder.ae using the submitted information for the purposes described in this Privacy Policy, including responding to your enquiry and, where applicable, sharing relevant details with banks, financial institutions, authorised representatives, service providers or partners for follow-up. You may withdraw consent where applicable, but withdrawal may affect our ability to process your request.

9. Sharing personal data

We may share personal data with:

Banks, financial institutions or card issuers when you request to apply, continue, receive a callback or enquire about a product.
Authorised partners, sales representatives, lead management providers or service providers who help process enquiries or support website operations.
Technology, hosting, analytics, security, email, CRM, advertising and marketing service providers.
Professional advisers, auditors, regulators, government authorities or law enforcement where required by law or necessary to protect rights and interests.
Successors or relevant parties in connection with a business transfer, restructuring, merger, acquisition or sale of assets, where legally permitted.

We do not sell personal data as a standalone product. However, Creditcardfinder.ae may receive commission, referral fees or compensation from banks, financial institutions or partners when users click, submit enquiries or apply through certain links or forms.

10. International transfers

Some service providers, hosting systems, analytics tools, communication tools or business systems may process or store data outside the UAE. Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards, contractual protections or lawful transfer mechanisms are used where required by applicable data protection law.

11. Data retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including enquiry handling, partner follow-up, record keeping, analytics, legal compliance, dispute resolution, fraud prevention and business operations. Retention periods may vary depending on the nature of the information, the purpose of processing and applicable legal or operational requirements.

12. Data security

We use reasonable administrative, technical and organisational measures to protect personal data against unauthorised access, misuse, loss, alteration or disclosure. However, no website, server, email system or internet transmission is completely secure. Users should avoid submitting highly sensitive information unless it is requested through a secure and appropriate process.

13. User rights

Subject to applicable UAE data protection law and verification requirements, users may have rights to request access to personal data, correction of inaccurate data, deletion of data, restriction or suspension of processing, objection to certain processing, withdrawal of consent where processing is based on consent, and information about processing activities.

To exercise any applicable right, you may contact us through the Creditcardfinder.ae contact page. We may request verification of your identity before responding. Some requests may be refused or limited where permitted by law, including where retention is required for legal, regulatory, security, fraud prevention or legitimate business reasons.

14. Marketing communications

If you opt in or submit a request, we or our authorised partners may contact you by phone, email, SMS, WhatsApp or other communication channels regarding your enquiry, selected card, related financial products or service updates. You may request to stop receiving marketing communications where applicable. Service-related communications may still be sent when necessary to handle a request or comply with legal obligations.

15. Third-party websites and bank pages

Creditcardfinder.ae may contain links to bank websites, application pages, partner websites, advertisements or third-party platforms. We do not control third-party privacy practices, content, security or terms. Once you leave Creditcardfinder.ae, the privacy policy and terms of the third-party website will apply.

16. Children

Creditcardfinder.ae is intended for adults and users who are legally eligible to consider financial products in the UAE. We do not knowingly collect personal data from children. Users should not submit information on behalf of minors unless legally authorised and appropriate.

17. Automated processing and eligibility estimates

Some website features may use submitted information to provide a basic eligibility indication, shortlist or redirect suggestion. Such indications are for convenience only and do not represent bank approval, guaranteed eligibility, final credit assessment or financial advice.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website features, legal requirements or business practices. Updates will be posted on this page with a revised date. Continued use of the website after updates means you accept the updated Privacy Policy.

Terms of Use

1. Acceptance of Terms

By accessing or using Creditcardfinder.ae, you agree to these Terms of Use, the Privacy Policy and any additional notices displayed on the website. If you do not agree, you should stop using the website.

2. Website purpose

Creditcardfinder.ae provides comparison information about credit cards and related financial products in the UAE. The website may include card features, benefits, fees, eligibility criteria, reward details, bank information, application links, enquiry forms, blog content and general educational content.

3. No financial advice

All information on Creditcardfinder.ae is provided for general information and comparison purposes only. It is not financial advice, legal advice, tax advice, credit advice, investment advice or a recommendation to apply for any specific credit card or financial product. Users should review their own financial situation and read the latest bank terms before applying.

4. No banking or lending service

Creditcardfinder.ae does not issue credit cards, provide loans, approve applications, set credit limits, determine interest rates, collect repayments, provide regulated banking services or act as a bank. Any application is subject to the respective bank’s policies, approval process and terms.

5. Product information and changes

We aim to present credit card information clearly and accurately. However, product features, fees, cashback rates, reward values, lounge benefits, welcome offers, eligibility criteria, documents, annual fees, interest rates and terms may change without notice. Banks and financial institutions may update or withdraw products, offers or benefits at any time.

Before applying, users must verify all information directly with the relevant bank or financial institution. Creditcardfinder.ae is not responsible for errors, omissions, outdated information, bank changes or differences between website information and bank terms.

6. Eligibility and approval

Any salary filter, pre-eligibility check, score indication, card suggestion or comparison result is indicative only. Approval depends on the bank’s assessment, which may include salary, employment, documents, credit bureau record, debt burden ratio, internal policies and other factors. Creditcardfinder.ae does not guarantee approval, credit limits, pricing or card issuance.

7. User responsibilities

Users agree to:

Use the website only for lawful purposes.
Provide accurate, complete and current information when submitting forms.
Not submit false, misleading, fraudulent or third-party information without authority.
Not misuse the website, interfere with security, attempt unauthorised access or introduce harmful code.
Not copy, scrape, reproduce or commercially exploit website content without permission.
Review all bank terms, fees, eligibility and obligations before applying for any credit product.

8. Affiliate disclosure

Creditcardfinder.ae may receive commission, referral fees, lead fees, advertising fees or other compensation from banks, financial institutions, affiliate networks or partners when users click links, submit enquiries, receive callbacks or apply for products. This compensation may influence product placement, sorting, featured listings or visibility, but we aim to keep information useful and clear for users.

9. No guarantee of availability

We do not guarantee that the website, product listings, links, forms, partner pages, offers or content will always be available, uninterrupted, secure or error-free. We may update, suspend, remove or change any website feature, content or product listing at any time without notice.

10. Third-party links and services

The website may link to third-party websites, bank pages, application forms, advertisements, tools or services. These third parties are independent from Creditcardfinder.ae. We are not responsible for their content, accuracy, availability, security, privacy practices, terms, decisions or actions.

11. Intellectual property

All website content, design, layout, branding, logos, comparison format, text, graphics, icons, code and other materials on Creditcardfinder.ae are owned by us or licensed to us, unless otherwise stated. Users may view the website for personal use only and may not copy, reproduce, modify, distribute, republish, sell, scrape or exploit the content without written permission.

12. Prohibited use

Users must not use Creditcardfinder.ae for unlawful, harmful, abusive, fraudulent, misleading or unauthorised purposes. This includes attempting to hack, disrupt, overload, reverse engineer, scrape, crawl, copy, misuse forms, submit spam, impersonate others, upload malicious code or violate applicable UAE cybercrime, privacy, intellectual property or consumer protection laws.

13. Limitation of liability

To the maximum extent permitted by applicable law, Creditcardfinder.ae and its owners, employees, representatives, affiliates and partners will not be liable for any direct, indirect, incidental, consequential, special or punitive loss arising from use of the website, reliance on information, rejected applications, bank decisions, third-party actions, loss of data, technical issues, errors, omissions or changes in product terms.

14. Indemnity

You agree to indemnify and hold harmless Creditcardfinder.ae, its owners, employees, representatives, affiliates and partners from any claims, losses, damages, liabilities, costs or expenses arising from your misuse of the website, breach of these Terms of Use, submission of inaccurate information, violation of law or infringement of third-party rights.

15. Complaints and corrections

If you believe any information on the website is inaccurate, outdated or misleading, you may contact us through the website contact page. We may review and update content where appropriate, but we do not guarantee immediate correction or acceptance of all requested changes.

16. Governing law and jurisdiction

These Terms of Use and any dispute arising from use of Creditcardfinder.ae shall be governed by the applicable laws of the United Arab Emirates. Subject to applicable law, disputes shall be submitted to the competent courts or authorities in the UAE.

17. Changes to these Terms

We may update these Terms of Use at any time. Changes will be posted on this page with a revised date. Continued use of the website after updates means you accept the updated Terms of Use.

18. Contact

For privacy requests, complaints, corrections or questions about these terms, please contact us through the Creditcardfinder.ae contact page: Contact Creditcardfinder.ae.